Preventing Conflicts through Conflict Management
Conflicts are a part of everyday life in all organisations. Should money be spent or saved? Should the internal sales force cooperate with the external sales force or would it be better to set other priorities? Should we focus on product A or product B? Who has the say, the project leader or the hierarchical manager? Dissent lurks everywhere.
Conflict management seminars can prevent conflicts before they even arise. The more you know about the inevitability of conflicts in the organisational context, the better this is understood and the sooner one employs counter strategies, the less burdened people are inside the organisation.
The knowledge about these conflicts and the practice of constructive interaction with them serves personal stability, allows for a sense of humour in this regard and aids understanding. We practice seeing other perspectives and test appropriate communication strategies. It is important that this happens without making other colleagues, teams or departments, i.e. ‘those up there’ or ‘them down there’ the scapegoat.
This has a preventative effect against sand in the gearbox.
Preventing conflicts by means of conflict management seminars
We are fully trained mediators, have a lot of experience in moderating already virulent conflicts and know the pitfalls in the working day from our own experience in management.
However, should the conflict already be in full swing, then a moderation of the actual case is appropriate. This is where conflict moderation comes into its own.
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